Custom Magento Support for Your Specific Needs
Running a Magento store smoothly and securely requires constant attention. At LiquidLab, we offer tailored Magento support and development services designed around your unique business needs.
Rather than one-size-fits-all packages, we start with a detailed intake meeting to understand your store's requirements and then craft a custom maintenance plan. This personalized approach ensures your site stays up-to-date, secure, and high-performing at all times.
Comprehensive Magento Support Services
We include 12 core services in our support offerings to cover every aspect of your store's health and growth.
24/7 Emergency Support
Immediate response to critical issues and outages so you never miss sales during peak traffic.
Security Updates
Prompt installation of Magento core and extension security patches to protect your store.
Magento Upgrades
Seamless updates to the latest Magento releases and extensions.
Performance Optimization
Ongoing tuning of caching, databases, and code to ensure fast page load times.
Bug Fixes & QA
Diagnosis and resolution of functional issues before they disrupt sales.
Feature Development
Creation and enhancement of site features (custom checkout, product tools, promotions).
Third-Party Integrations
Support and maintenance for ERP, CRM, PIM, payment gateways, and other integrations.
Design & UI Tweaks
Updates and improvements to themes, layouts, and user interface elements.
Code Review & Maintenance
Regular audits of your codebase to catch technical debt early and keep your system clean.
Backup & Recovery
Automated backups and a recovery plan so your data is safe and restorable.
SEO & Analytics Support
Ongoing review of SEO best practices, analytics setup, and tracking.
Consulting & Roadmapping
Strategic planning sessions to align your Magento development roadmap with business growth.
Magento Development & Support
Professional support plans for your Magento and Hyvä projects.
Startup
8 hours per month
- 8 guaranteed hours monthly
- Magento 2 certified developers
- Direct access to our ticketing system
- Security updates & patches
- Monthly performance review
- Code quality reviews
Standard
16 hours per month
- 16 guaranteed hours monthly
- Magento 2 certified developers
- Direct access to our ticketing system
- Security updates & patches
- Monthly performance review
- Code quality reviews
- Same day response time
- Priority support queue
Plus
32 hours per month
- 32 guaranteed hours monthly
- Magento 2 certified developers
- Direct access to our ticketing system
- Security updates & patches
- Monthly performance review
- Code quality reviews
- 4-hour response time
- Dedicated support team
- Proactive monitoring
- Weekly performance reviews
Extensive
64 hours per month
- 64 guaranteed hours monthly
- Magento 2 certified developers
- Direct access to our ticketing system
- Security updates & patches
- Monthly performance review
- Code quality reviews
- 1-hour response time
- 24/7 emergency support
- Dedicated senior developer
- Custom development quota
- Strategic consulting
Frequently Asked Questions
Professional 24/7 Magento 2 support, maintenance, security patching, and performance optimization. Expert technical support with 1-hour SLA response. Keep your e-commerce store secure, fast, and operational.
Explore Our Services
From rapid launches to custom development, choose the right solution for your business.
LiquidLab Takeover
Rescue and optimize your live Magento store with our performance audit and rapid fixes.
Learn moreReady to Transform Your Magento Store?
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Get in Touch
Working Hours
Monday - Friday
9:00 AM - 6:00 PM
Saturday (extended hours)
10:00 AM - 3:00 PM
Sunday
Closed
Emergency Support
We offer emergency assistance. Contact us at contact@liquidlab.ro
Schedule a Meeting
Book a convenient time to discuss your project with our team