[Crawl-Date: 2026-05-04] [Source: DataJelly Visibility Layer] [URL: https://liquidlab.ro/en/services/support-development] --- title: Magento Support & Maintenance | 24/7 Technical Services | LiquidLab description: Professional 24/7 Magento 2 support, maintenance, security patching, and performance optimization. Expert technical support with 1-hour SLA response. Keep your e-commerce store secure, fast, and operational. url: https://liquidlab.ro/en/services/support-development canonical: https://liquidlab.ro/en/services/support-development og_title: Magento Support Services | 24/7 Technical Support | LiquidLab og_description: Professional Magento support services with flexible SLA options. 24/7 monitoring, rapid incident response, proactive maintenance. Keep your store running smoothly. og_image: file:///og-image.jpg twitter_card: summary_large_image twitter_image: file:///og-image.jpg --- # Magento Support & Maintenance | 24/7 Technical Services | LiquidLab > Professional 24/7 Magento 2 support, maintenance, security patching, and performance optimization. Expert technical support with 1-hour SLA response. Keep your e-commerce store secure, fast, and operational. --- ## Custom Magento Support for Your Specific Needs Running a Magento store smoothly and securely requires constant attention. At LiquidLab, we offer tailored Magento support and development services designed around your unique business needs. Rather than one-size-fits-all packages, we start with a detailed intake meeting to understand your store's requirements and then craft a custom maintenance plan. This personalized approach ensures your site stays up-to-date, secure, and high-performing at all times. ![Magento Support Illustration](https://liquidlab.ro/assets/support-intro-Cq4z8Sat.png) ## Comprehensive Magento Support Services We include 12 core services in our support offerings to cover every aspect of your store's health and growth. - - - - - - - - - - - - ## Magento Development & Support Professional support plans for your Magento and Hyvä projects. Hyvä Expertise ## Startup 8 hours per month - 8 guaranteed hours monthly - Magento 2 certified developers - Direct access to our ticketing system - Security updates & patches - Monthly performance review - Code quality reviews ## Standard 16 hours per month - 16 guaranteed hours monthly - Magento 2 certified developers - Direct access to our ticketing system - Security updates & patches - Monthly performance review - Code quality reviews - Same day response time - Priority support queue ## Plus 32 hours per month - 32 guaranteed hours monthly - Magento 2 certified developers - Direct access to our ticketing system - Security updates & patches - Monthly performance review - Code quality reviews - 4-hour response time - Dedicated support team - Proactive monitoring - Weekly performance reviews ## Extensive 64 hours per month - 64 guaranteed hours monthly - Magento 2 certified developers - Direct access to our ticketing system - Security updates & patches - Monthly performance review - Code quality reviews - 1-hour response time - 24/7 emergency support - Dedicated senior developer - Custom development quota - Strategic consulting FAQ ## Frequently Asked Questions Professional 24/7 Magento 2 support, maintenance, security patching, and performance optimization. Expert technical support with 1-hour SLA response. Keep your e-commerce store secure, fast, and operational. ## How do we get started? ## What if my needs change over time? ## Can I expect emergency support if something breaks? ## What about security and updates? ## What is the minimum duration of the support agreement? ## How does billing and invoicing work? ## What about onboarding and setup? ## How are support tickets handled? ## Why is Hyvä theme work more expensive? OUR SERVICES ## Explore Our Services From rapid launches to custom development, choose the right solution for your business. LiquidLab TakeoverLiquid FrameworkPrototyping ProjectCustom ProjectSupport Packages ## LiquidLab Takeover Rescue and optimize your live Magento store with our performance audit and rapid fixes. [Learn more](https://liquidlab.ro/en/services/takeover) ## Get in Touch ## Ready to Transform Your Magento Store? Fill out the form below and we'll get back to you within 24 hours. ![Contact Us Illustration](https://liquidlab.ro/assets/contact-us-DrjRoUr4.png) Full Name Email Company Phone Message Send Message ## Get in Touch [Location Dumbrava Roșie nr 80, Constanța, Romania](https://maps.app.goo.gl/MjV8KbAsbNarYdU77) Email contact@liquidlab.ro Phone [+40 723 767 271](tel:+40723767271) ## Working Hours Monday - Friday 9:00 AM - 6:00 PM Saturday (extended hours) 10:00 AM - 3:00 PM Sunday Closed ## Emergency Support We offer emergency assistance. 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